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Quality Management / Customer Service

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Bulk operations
Catalog CodeSection NumberInstitutionMediumClass Startsort iconClass End
HM20214117Butler Community CollegeOnlineMon, 08/23/2010Fri, 12/10/2010

Program that include this Course:


Butler Community College

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Having trouble fitting a class into your schedule? Want a relevant and engaging learning experience? Then consider online learning at Butler. With two different types of courses, Online and Blended, you can customize your education to fit your needs. Blended Courses enable you to combine the best of both worlds - the classroom and the computer.

Course Number: 
HM202

This course will enable the student to appraise the strategies to improve leadership abilities, high performance teams, and employee empowerment in the hospitality industry. The student will learn traditional management theories and the role of management theories in the hospitality industry.

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